Repair & Refurbishment

Whenever Operators invest in CPE equipment for the use of their subscribers they need to know they can deliver sustainable value until the end of the product’s life cycle.  But products go wrong, or get damaged by subscribers or are simply returned in unknown condition when subscribers ‘churn’.

We specialize in repairing and refurbishing set-top boxes and other home networking devices.  Through our state-of-the art centre in Poland, our network of partners throughout Europe and North America and our many years’ experience we provide our customers with a fast, cost-effective, efficient repair service.esc_picture1[1]

  • Screening, testing & diagnosis
  • In-Warranty and Out-of Warranty Product Repair
  • Product hardware updates
  • Software Updates
  • Refurbishment (Cosmetic Parts)
  • Data wiping
  • Re-kitting, Re-packaging
  • Parts Inventory management

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ADB_Test_Tool_600x300Whenever a product is returned by a customer it needs to be checked to see if it is actually faulty.  Otherwise substantial costs can be incurred in servicing fully working products (No Fault Found Returns).

At ADB we have invested heavily in designing and building test tools for use in all parts of the return logistics process.  We have prepared specific tools that can be used by field engineers on customer premises or by retail outlets to prevent unnecessary returns.  These tools can also be used for bulk testing in logistics hubs to screen returns for different types of service.

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