What if you could predict
Check what you
can get with epiCure
monitoring, diagnostic, and analytics system for broadband and video operations helping Operators to ensure the highest quality of service and reduce cost.
Support Tools for
1st and 2nd line CC
Automatic notification
& Remote Management
Proactive Debugging
Data Aggregation
Single device
and selected group views
Insights for
Product & Marketing Teams
Fix issues remotely
without sending
a technician
epiCure
Collects and transforms raw
not-structured data into valuable structured information enabling your Customer Care to perform enhanced troubleshooting
Decreases number of truck rolls and modem swaps
25
%
Shortens call length significantly
30
%
Reduces multiple calls
45
%
Declines churn
5
%