PRISME
is a network monitoring and management system for home and enterprise LANs.
PRISME
is a versatile tool -it works on a variety of WANs: fiber, cable, and xDSL. It is compatible with Operator’s existing systems through an Open API and works with new and legacy CPEs. PRISME does not require dedicated “software agents.”
PRISME
is for ISP, Telco, and Cable Systems Operators. 1st line operators, NOC engineers, installers, and service technicians can use it. The latest solution can also be used by home and office network managers.
PRISME
manages and monitors the entire base of CPE, old and new generations. All functions are accessible through PRISME Integrated UIs or APIs.
PRISME fixes problems like
Slow and unreliable Wi-Fi network
PRISME is always working in the background, analyzing the Wi-Fi environment and automatically setting up the best parameters
Lack of actual speed information
Integrated speed test. On-demand or scheduled for the CPE population.
PRISME algorithms guarantee that the network will not be overloaded.
Multiple / repeated calls to customer care
Customer Care Agent gets all information on one screen. The list of issues and possible improvements. Supported by AI assistance
Unnecessary truck rolls and modem swaps
PRISME gives clear information about the nature of the problem and prevents generating unnecessary costs
Key Benefits for Telco Operators
Cost Reduction
PRISME reduces operational costs by minimizing customer care interactions, preventing unnecessary field visits, and equipment replacements through intelligent troubleshooting and clear diagnostics.
Enhanced Network Management
Operators can efficiently monitor and manage their Customer Premises Equipment (CPE) base, leveraging rich data analysis, remote group management, and automated network optimization.
Improved Service Quality
PRISME provides support agents with a unified view of household connectivity, enabling faster issue resolution and the early detection of network problems.
Benefits for Operators’ Clients
Improved Network Performance
PRISME’s self-healing Wi-Fi feature and integrated speed tests ensure a reliable and fast network for end-users.
Enhanced User Experience
Self-service tools, health scores, and actionable suggestions empower users to manage their networks effectively and improve their overall experience.
Reduced Downtime and Issues
Proactive Problem Solving
By identifying and addressing issues before they become significant problems, PRISME helps maintain a stable and reliable network for users.
Simplified Management
manage network settings through domain-specific (residential, SMB, hospitality) user-friendly interfaces.
